Job Opportunities – Grievance Officer (77-14), Arbitrations Unit


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Title: Grievance Officer (77-14)
Location: Arbitrations Unit, Legal Services Division, OPSEU Head Office, 100 Lesmill Rd.
Reporting To: Supervisor, Arbitrations Unit
Start Date: To be determined
Salary: $1,787.00 to $1,986.00 per week (Range 4 – Pro-Tech)
Working Conditions: As provided in the OPSSU Collective Agreement

Principal Duties:

  • Prepares evidence, including examinations in chief and cross-examinations of witnesses, researches and applies case law, presents arguments
  • Responds to questions regarding collective agreement interpretation
  • Meets with LEC’s, grievors and management representatives with a view to settling grievances to a grievor’s satisfaction
  • Guides and instructs outside counsel
  • May provide advice and representation to members and staff regarding regulated professions
  • Co-ordinates and administrates grievances in the area of responsibility
  • Negotiates and mediates grievance settlements
  • Prepares written submissions as required
  • Provides advice to OPSEU staff and members concerning grievances, including legal principles and case law, strategy, process and settlements as well as the merits of grievances
  • Performs other related duties as assigned


  • An  undergraduate degree (or equivalent combination of education and experience) and five years of related work experience with demonstrated advocacy skills
  • Requires intermediate PC skills and knowledge of relevant software packages
  • Tact and Diplomacy skills
  • Knowledge of labour and related legislation and legislative changes, case law, collective agreement language, grievance/arbitration procedures and practices
  • Knowledge of in-house case law database
  • Knowledge of OPSEU organization, structure and policies and of own unit as well as familiarity of operations of other Unit
  • Understanding and commitment to Labour/Social Democratic Philosophy and Diversity

OPSEU supports employment equity. Racialized workers, women, Indigenous workers, LGBTQ2S+ workers and workers with disabilities are encouraged to apply. For the purpose of statistical data collection, applicants are strongly encouraged to voluntarily self-identify. OPSEU’s diverse workplace also supports Francophone workers and young workers

A combined total of 60% or greater on the test and a total of 60% or greater on the interview must be achieved to obtain the position. All applications must be sent in either as either Word documents or as a PDF.

Please advise should you require any accommodation to participate in this posting via email or by mail as indicated below.

Expression of Interest:

Please send your letter of interest and resume:

By email: quoting Grievance Officer #14 (77-14), Arbitrations Unit  #20.004, no later than March 10, 2020 at 4: 30p.m.

By mail:

Written applications, should be marked Employment Opportunities, and must be submitted to: Employee Relations, 100 Lesmill Road, Toronto, M3B 3P8.