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SAMS Survey

It is quite clear that the launch of SAMS has been a nightmare for both OPSEU members and recipients of social assistance. Since the implementation of SAMS on November 12, the number of problems with the program has increased by the day and productivity within ODSP and OW offices has ground to a halt as staff attempt to navigate these issues.

Despite constant technical issues and functionality problems, the Minister of Community and Social Services continues to report that the "core system" is working well. Moreover, the minister has publically stated that she is confident in the results of the first monthly pay-runs despite thousands of clients being overpaid, underpaid, or not paid at all.

Complete our Survey

Complete our Survey

In light of this, OPSEU has put together a brief survey to gather information from SAMS users to assess the impact the program is having on OPSEU members and the clients they serve.

The information you provide will be invaluable and allow OPSEU to address the government’s misinformation more definitively.

Start the survey now

Info and Resources

December 18, 2014
On Wednesday December 17, OPSEU announced that it would be taking the government to court to seek an injunction to have the flawed SAMS software decommissioned until a time when it can deliver reli
December 8, 2014
December 3, 2014 Mr. Warren (Smokey) Thomas President Ontario Public Services Employees Union 100 Lesmill Road Toronto, Ontario M3B 3P8

News and Events

July 21, 2016
Dr. Wayne Lewchuk1 School of Labour Studies and Department of Economics McMaster University July 2016
July 20, 2016
Toronto – Dr. Wayne Lewchuk has delivered a stinging rebuke to the Ontario government over implementation of its Social Assistance Management System (SAMS).
May 2, 2016
Despite 18 months of problems associated with the software responsible for tracking Ontarians on social assistance, the Ontario government has awarded a two-year $32-million IT contract aimed at se
April 28, 2016
Toronto – Warren (Smokey) Thomas says the Minister of Community and Social Services must go following revelations that Helena Jaczek knew the Social Assistance Management System (SAMS) was deeply f
November 13, 2015
Thursday November 12th marked the one-year anniversary of the implementation of the Social Assistance Management System (SAMS).