OPSEU/SEFPO Member Portal – How To Register, Update Address, Dependant And Direct Deposit Information

OPSEU/SEFPO Member Portal – How To Register, Update Address, Dependant And Direct Deposit Information


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OPSEU/SEFPO Member Portal – How to Register

Updated: January 2022

Before You Begin

You will need three pieces of information to register successfully and gain access to the OPSEU/SEFPO Member Portal. You need to know your OPSEU/SEFPO Union Number which can be do found on your OPSEU/SEFPO Membership Card. You will need your First Name and Last Name – exactly as it is entered in our membership database. Finally, you need your preferred Secure Email Address which is not your Employer’s email address. If you need assistance you can call the nearest OPSEU/SEFPO Regional Office for assistance.

Once you have the necessary information at hand, open a Web browser and go to:


Before you can Sign-In you must Sign-Up. Click on the [Sign Up Now] button.

Union #: Enter your OPSEU/SEFPO Union number.

First Name: Enter your first name as recorded in our membership database.

Last Name: Enter your last name as recorded in our membership database.

Personal Email: Enter your preferred, secure personal, Email Address and ensure this is not an email address provided to you by your Employer. Please know that your account activation link will be sent to this address.

Username: Create a valid Username. (NOTE: You are free to create any logon name you wish. It does not have to be the same as your actual name. For example you can use your Union# as your Username.)

Password: Create a valid password.

Confirm Password: Re-enter the password.

Once you have registered, an authentication email, with an activation link, will be sent to the email address you provided during the registration process.

Once you activate your account, you can Sign-in using the Username and Password you created.

Keep this information safe and do not share it with anyone.

Updating Dependent Information through the Member Portal

Located on the Home Page menu is a button for updating Dependant Information.

Dependent information can also be updated under the Make Changes menu.

Located on the Dependant Information screen is an Add New button. Click on the Add New button if you have not updated this information, or if you wish to add dependants to an existing list on the screen.

By clicking on the Add New button, a screen will appear for you to populate the information relating to your eligible dependants. Once populated, click the Save button. This will now appear within the Dependant Information list.

If you need to make changes to an existing dependant record, click on the Edit button, and make the necessary changes.

Note: Only Accounting can delete a dependant record. If you have added a dependant by mistake, please contact Accounting at claims@opseu.org , indicating the dependant first name, last name and date of birth.

Direct Deposit Agreement

If you have not signed up for Direct Deposit, or have changed banking institutions, you will need to setup a Direct Deposit with OPSEU/SEFPO.

Located on the Home Page is a section to the right called Quick Links. Here you will find the link for Direct Deposit Agreement.

Once you click on the link, the Direct Deposit Agreement form will populate your First Name and Last Name, however you will need to update all the information that shows an asterisk (*), as well as upload a legible picture of your voided cheque or a Direct Deposit Agreement from your banking institution. If you do not see the name of your banking institution, please select “Other” in the dropdown menu.

Please make sure you are using a browser, with the latest version, such as Firefox, MS Edge, Chrome et al.

When completing your Direct Deposit Agreement, please make sure you have a legible image of a voided cheque, saved in the following acceptable file formats:

  • jpg
  • png
  • gif
  • bmp
  • pdf
  • tiff
  • xps
  • jpeg
  • fif

Once your banking information is submitted, without errors, you will receive a confirmation page with the option to Download, Print or Email a copy for your record. This also indicates, from our system, that a submission has been received by generating this confirmation page.

The system then sends your information to staff to process/vet before appearing on the portal under My Profile menu within the My Direct Deposit Info section. Depending on the volume of submissions, this may take two to three working days.

If you continue to experience difficulty, please send a screenshot to memberportal@opseu.org so we may investigate further.

If you run into difficulty with the member portal, please click on the button on the left of the Home Page.

For accounting related enquires such as expenses, please contact claims@opseu.org