Frequently Asked Questions

Frequently Asked Questions


Monday to Friday – 8:30 am to 4:30 pm
416-443-8888 1-800-268-7376

I would like to view my collective agreement

You can find information on individual collective agreements here.

I need advice about retiring and what is available to me as a Retiree

Visit our OPSEU’s Retired Members Division page.

I’ve heard that OPSEU offers educational courses.  What are they and how do I apply?

Visit our Member Education page

What discounts are available for members?

Visit our Shop OPSEU Enterprises page for member discounts on phones, Via Rail tickets, Insurance,  OPSEU Group Home & Auto Insurance, tickets to ROM, sporting events, Fallsview Waterpark, Ontario Science Center and buy OPSEU Merchandise.

What is the status of my expense claim?

Visit our Member portal 

Who is my EAP provider, how do I contact them?

OPS: please call Shepell·fgi at 1-866-833-7690 or

LCBO:  You can contact Human Solutions by calling: 1-800-663-1142 or visiting

Other Employers:  Contact your HR Department or your LEC member.